Peter Hill | EMS Allocation and Patient Safety Research

About

Research at the edge of uncertainty

Adaptive EMS Allocation is a research portfolio by Peter Hill, PhD in Medical Science and RN, focused on prehospital emergency care, EMS allocation, patient safety, dispatch prioritisation, response-time variability, and public-sector health system governance.

Research identity

EMS allocation as a patient safety problem

The central idea behind Adaptive EMS Allocation is that prehospital patient safety is not only about speed. It is also about how scarce response capacity is prioritised, preserved, reassessed, and governed while information remains incomplete.

Why allocation matters

Ambulance systems operate under fluctuating demand, uncertain call information, geographic variation, resource limitations, and time-sensitive clinical risk. Allocation decisions determine who receives help first, who waits, and how safety margins are distributed across the system.

Why response time is not enough

Response time remains important, but it cannot alone explain patient safety. The safety meaning of waiting depends on dispatch information, clinical presentation, age, vulnerability, priority, queue dynamics, geography, workload, and system strain.

Why uncertainty is central

EMS decisions begin before diagnostic certainty is available. Dispatchers, clinicians, and systems must act on partial information, reassess over time, and make trade-offs between individual urgency and population-level readiness.

Doctoral research

Adaptive emergency medical services allocation

The doctoral thesis Adaptive emergency medical services allocation: crafting the patient safety net in prehospital emergency care was published through Karolinska Institutet in 2026.

Thesis contribution

The thesis examines EMS as a safety net shaped by dispatch prioritisation, time-sensitive triage, response-time variability, queue governance, and allocation decisions that distribute delay exposure and safety margins across patients and time.

DOI: 10.69622/31262914 Karolinska Institutet 2026 124 pages 4 supporting studies

The thesis should be interpreted as system-oriented research. It does not present a deployable dispatch automation tool or validated operational decision-support system.

Research focus

What the research connects

The research brings together qualitative understanding of dispatch work and large-scale observational analysis of EMS system behaviour.

Dispatch under uncertainty

How emergency medical dispatchers prioritise, reassess, and steward scarce response capacity when system demand exceeds immediately available resources.

Queue governance

How queued patients are monitored, reprioritised, escalated, and protected while waiting for response in a dynamic EMS system.

Response-time variability

How workload, geography, priority, weather, call handling, travel, and operational intervals shape response-time distributions.

Data-informed governance

How routine EMS data can support system understanding while respecting uncertainty, confidentiality, ethics, and interpretation boundaries.

A safety net is not a single target. It is the system’s ability to interpret uncertainty, preserve readiness, reassess waiting patients, and distribute scarce response capacity responsibly.

Methods orientation

Exploration before deployment

The research uses qualitative analysis, register-based cohort studies, response-time modelling, and interpretability-focused machine learning to understand system behaviour.

  • Qualitative analysis: emergency medical dispatchers’ experiences of prioritisation and scarce response capacity.
  • Register-based studies: observational EMS data from Region Stockholm covering dispatch, response intervals, and first-contact triage.
  • Interpretable modelling: nonlinear patterns explored through transparent methods such as partial dependence and individual conditional expectation.
  • Governance boundary: findings support system understanding, not direct clinical automation or validated dispatch-time prediction.
Supporting studies

The four-study architecture

The thesis combines one qualitative dispatch study with three register-based studies examining risk patterns, concordance, and response-time variability.

Study I · BMJ Open

Stewarding scarce response capacity

Qualitative interview study of emergency medical dispatchers prioritising ambulance resources when system capacity is constrained.

Open Study I
Study II · BMC MIDM

Breathing emergencies and nonlinear risk

Exploratory machine-learning study of response time, age, sex, and high-risk time-sensitive conditions in breathing-problem missions.

Open Study II
Study III · Preprint

Infectious presentations and concordance

Retrospective study of concordance between dispatch suspicion, on-scene phenotype, and high-risk time-sensitive triage.

Open Study III
Study IV · BMC MIDM

Response-time variability

Machine-learning-based analysis of how workload, priority, geography, weather, and operational intervals shape EMS response times.

Open Study IV
For visitors

Who this site is for

This site is intended for researchers, EMS leaders, public-sector healthcare analysts, clinicians, doctoral students, and stakeholders interested in how emergency medical services allocate finite response capacity under uncertainty.